Terms of purchase
Shipping
Goods are shipped from us within 1-4 working days. We ship with tracking via Postnord.
Right of withdrawal and returns
When you shop with us, it is important that you are satisfied. You always have 14 days to return the item from the date you received it. To return an item, contact us by phone or email. Return shipping is paid by the buyer.
Complaints
If you have received a faulty or damaged item, contact us and we will help you file a complaint and return it.
Contact for returns and complaints
Phone: 013-129770
Mail: butik@hemslojdeniostergotland.se
Östgöta Handicrafts AB
Storgatan 41, 582 23 Linköping
Corporate ID: 556420-0730